testimonials
TESTIMONIALS
"We LOVE HAVEN. We have worked with Ned and Erica on several projects over the past few years. I found HAVEN through a random google search of local contractors and contacted them on a whim and couldn't have been happier. The entire process from project inception to completion is very collaborative, professional and smooth. Erica has a truly great design sense and works tirelessly and creatively to ensure that we meet our goals and stay on budget and stay true to the style and bones of the home.The detailed breakdown of work and materials is exhaustive and the final cost comes out as detailed ( NO SURPRISES ; ) Ned and his crew are super neat, respectful of property and friendly. The finish work is exceptional and the end results are spectacular. We couldn't believe how much our kitchen was TRANSFORMED from a dingy cave into an amazing space which has become the true heart of our home. Anxiously awaiting a major bathroom reno starting very soon !! We can not recommend HAVEN enough. Very much worth it! thank you HAVEN design for making our house so much better."
Ryan, Kristen and family
"I have been working with Erica and Ned for over 30 years. Initially utilizing Erica in the capacity of Visual Consultant and contract Project Management and eventually as Haven Design. Haven provided full service Design and Project Management services including: concept, architectural 3D rendering, construction documentation, project management through completion, interior design, furnishings and amenities. Haven is the perfect combination of Design and Construction experience offering a full spectrum single source expertise. Being in the industry as well, I believe that what elevates the client experience is interfacing with Design Professionals who passionately embrace their craft yet are also able to collaborate with an open heart brainstorming to incorporate a collective vision while driving the project forward to a timely and budget-conscious culmination. Haven accomplishes exactly that and it's a welcome relief to have a single source provider with the acumen and enthusiasm that Haven provides for all their clients. "
Client: Design CommunicationsLtd.
We hired Erica and Ned to do a kitchen renovation which entailed replacing all of the wood flooring on our first floor, completely gutting and redesigning the kitchen and taking down a wall between the kitchen and dining room to make the two rooms one. Erica did a wonderful job walking us through the process. She was so patient in helping us come up with a final design, creating many 3D renderings for us to review with her until we found the one that suited us best. She took a lot of care to make sure the design, plus the cabinets, appliances, lighting etc. suited our lifestyle and was aesthetically pleasing and interesting and the end result of that is a kitchen that is not only beautiful but wonderfully functional and easy to navigate. Erica and I went together to pick out appliances, stone for the countertops, flooring and more and she was always forthcoming with her opinion but also always wanted to hear both my husband and my thoughts. It felt like a very collaborative process. They also worked around our schedule, setting up meetings at times that were convenient for us. When the work began, Ned ensured that things ran smoothly. The crew doing the work was professional, friendly and kept things tidy. The work was done with care and attention to detail and completed in the time frame that had been mapped out. We would without a doubt work with Ned and Erica again on another home renovation project big or small.
Alison Novak
"Erica and Ned - thank you so much for all of your exceptional work and expertise both with the design and construction of our renovations. We are SO thrilled with the final product! It is exactly what we were hoping for and more!! You and your team were awesome to work with, and we truly appreciate your timeliness, attention to detail, and your willingness to assist with the additional secondary projects...We really enjoyed working with you!
Cheers, Jen and Brad"
"It was a pleasure working with Ned and Erica from concept to completion. They transformed a sad and jaded kitchen/dining/living room into a unique, interesting, highly functional and comforting sanctuary that I can't wait to come home to.
My vision for a new kitchen was earthy, warm, eclectic, and sensual. Erica spent many hours with me suggesting and refining design ideas and materials. She had not only a wealth of expertise and experience but was also really insightful at 'getting' the feeling of the space I wanted to create. They and their team were very easy to work with: experienced, reliable, responsive, clean and tidy, good listeners and totally trustworthy. They also kept to budget and timelines.
I can't thank them enough for the results of their creativity, attention to detail and dedication to their craft. Now when anyone visits me in my new space, they just stand and stare in awe, then keep on repeating "I can't believe how beautiful this is!"
Nicky Ford
"This is not the typical testimonial from a client, but from a different point of view. As an electrician I have worked for many contractors on many types of projects, both commercial and residential, as well as new construction and remodeling. The same can be said for Ned and his crew, and I have done all of these types of work for Ned. I can honestly say that in comparison to most contractors Ned shines by going way beyond the "usual" with the level of detail and coordination with his subcontractors and clients. Little things like the project manual that stays on the jobsite with all of the product information so I can easily tell not just what it is and where it goes, but where and how to provide the electrical connection to it. I also like the way he seals off the work area from the rest of the home during remodels to limit the amount of dust and debris into the living space. It may not seem like much, but this type of detail goes a long way toward the ultimate goal of a happy client. Ned gets a gold star from this contractor! Sincerely, Rick Gomez"
RVG Electrical Services
We've been lucky to have worked with Erica and Ned on two major renovation projects, as well as other smaller jobs to keep our home contemporary; comfortable; attractive; functional; and our source of pride. We've lived in our home for 30+ years, and feel we'll enjoy another 30 with the improvements they've accomplished. Complete kitchen, sunroom, basement, and deck makeovers, from conceptual ideas (impressively adjusted to meet budget and functional requirements) through completion, have confirmed our trust and friendship with this delightful, dedicated, and skillful couple and their company. No more work necessary for now, but when we have a new need or idea, we'll undoubtedly work with Haven Design + Building, again!
Mark and Donna Saks
"Dear Ned and Erica, I am compelled to put into writing how delighted with the end product of our 2013 kitchen renovation Steve and I are, now that we have lived with the new design for 5 months. The Eastman St. Woodworks natural cherry cabinets are strikingly beautiful. The workmanship of your crew is impeccable. The entire process, from design to completion has left us with a very positive afterglow!
Erica's attention to detail, understanding of how to support a time starved client through a challenging renovation, and overall pleasant, positive affect was invalulable......For the first time in 30 years, I love cooking in our kitchen! Increasing the size of our family room and the size of the kitchen, yet not changing the overall dimensions of the shared room is extraordinary...you were the only contractor, of 5 who looked at the job, who knew how it could be done to preserve the wall outside the kitchen. It is architecturally excellent!
Please know that we will refer Haven Design + Building whenever an opportunity presents itself. It is unique to have a team who listens and places customer budgets and desires as the primary focus of the project. Not only are we thrilled with the outcome of our renovation, you finished the job on budget and ahead of time. Thank you both for leading our renovation through to a superb conclusion and for becoming our friends."
Warm regards, Sue and Steve Lackey"
"Erica & Ned of Haven design +building did a superior job on our kitchen remodel. Erica, as the designer, found space and design for our galley kitchen that no other designer could or tried to find. Ned and his crew put Erica's design into reality. His crew are truly master craftsman and carpenters. The entire experience was handled in a professional manner. Other kitchen designers had us take pictures and measurements and bring those to them, not Erica, right from step 1 she came to our house to physically see our space and talk with us on our concerns and desires. Erica then presented us with 5 different cabinet layouts and flooring. These showed us that there were several layouts to maximize our galley kitchen. We thought that tile was the way to go, but when one of Erica's designs showed wood floors, we were sold.
Naturally there were many steps to continue with the process, but Erica with the design and Ned with his contracting experience guided us through the process. They made a stressful situation almost non-existent. In the end we are totally satisfied and highly recommend them. They exceeded our expectations."
Homeowner
“Ned and Erica were very attentive as they listened to the changes I had in mind. At the same time they were able to share their creative and innovative thoughts in a non-imposing way. This allowed for a collaborative effort that resulted in a space that was even better than I had imagined! In addition, their attention to detail and the “little” extras helped create a space that suits my individual style.”
Homeowner
“We really love our new kitchen. It is so functional, yet so beautiful. It was a pleasure working with Erica. Every stage of the construction beginning with our first meeting, to the planning, design, building and installation went incredibly smoothly. We also appreciate the fact that she was knowledgeable regarding creating an eco-friendly, green kitchen using sustainable products. Erica’s professionalism, expertise, and attention to detail gave us an amazing, workable kitchen. Her in-depth knowledge of design met all of our lifestyle needs. The high quality and craftsmanship of the cabinets were beyond our expectations. We get wonderful compliments from everyone who sees our kitchen. We thank you, our family thanks you, and all of our friends, who have enjoyed the kitchen as much as we have thank you.”
Joyce Cusimano and Victor Hewins
"...We’d like to take the opportunity to thank you both for the beautiful kitchen you created for us in our former garage. It’s been two years, already, since you amazed us with your design and workmanship for the triple bay garage and connecting breezeway (phase 1) to what would eventually become the main entry to our house and a new kitchen (phase 2) .
We’ve already mentioned our pleasure with your designing and workmanship but we have additional compliments to express. First of all, your “select” crew of workers are all very talented, professional, polite, and eager to please. Secondly, we’ve appreciated that the work area is always left immaculate at the end of a workday, which from comments we’ve heard from others is exceptional!
We truly feel that you and your team have become lifetime friends and that we will never forget how happy you have made us! We won’t hesitate to recommend your work to anyone as long as you’ll consider us a priority when we need you for a project in the future! Thank you so much.”
Homeowners,